Contact RGRA
Choose the route that creates the least friction.
Send a short non-sensitive background or request a 20-minute scoping call. Do not attach confidential or full-file material at first contact.
Route 1
Send a short written background
Use six lines: organisation and role, matter, main record types, pending decision, approximate period and accountable owner.
Route 2
Request a 20-minute scoping call
State the matter in one sentence, why it matters now, and your preferred time window and time zone.
First contact is for fit and route only. No file-specific conclusion is provided, and confidential material is accepted only after scope, authority and transfer conditions are confirmed.